When will my order ship?
Orders will be processed within 1-2 business days.

Please note the day your order is packed and shipped is not counted as a day in transit. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. You will receive an email with tracking information (if applicable) when your order has been shipped.

All orders placed within Canada will be shipped via Regular Parcel™ and a Tracking Number will be provided once your order is processed and in transit via Canada Post.

All orders placed outside of Canada will be shipped via the Shipping Option selected when you placed your order. A Tracking Number will be provided, if applicable. 

What do you charge for shipping?
All shipping rates and shipping options are displayed via the Shipping Rates Calculator (accessed from Shopping Cart).

Please note an item must be placed into your Shopping Cart to fully access the Shipping Rates Calculator. 

Will there be taxes and duties due when I receive my package?
Maybe/Yes. Unfortunately, we are not in control of any country-specific tariffs and duties imposed on your order by your respective government. Taxes and duties will likely be charged on the items you order. If taxes and duties are placed on your package by officials, the fees will be your responsibility. If you used a coupon on your order, you will be charged taxes and duties based on the original price. We are legally obligated by Border Agencies to show the original price of any of the item(s).